About GO Concepts

As The Premier Information Technology Solutions Provider In Ohio For Agencies, Independent Providers and County Boards For the Developmentally Disabled – GO Concepts Is The Best Choice

Cost-effective, reliable and secure information technology is paramount for developmental disability organizations in Ohio. And for this, you need an IT services provider like GO Concepts that understands how you operate and the standards you must meet.  Since 1997, GO Concepts has been assisting the governmental sector with its IT needs.  Focusing on County Boards, Agencies, and Independent Providers since 2013, GO Concepts has emerged as the clear leader in information technology solutions for the entire developmental disabilities organization community. A Better Business Bureau (BBB) Accredited Business, an active member of the Ohio Association of County Boards (OACB), as well as an Associate Member of the Ohio Provider Resource Association (OPRA), and a frequent supporter of events and fundraisers, GO Concepts is a company you can trust and one you can believe in to help you in your ongoing efforts to focus on what matters most.

Why Ohio’s DD Organizations Rely On GO Concepts

We have extensive experience helping developmental disability organizations, as well as related agencies and providers, comply with regulations and control costs with IT solutions that align with their mission.

• We can be your outsourced IT department with our full Managed IT service or we can work with your IT staff in our Co-Managed IT service.  We fit where you need us to ensure what’s best for your organization.
• We’ll help your information technology meet the State of Ohio and HIPAA requirements, while empowering your organization with the best, most cost-effective technology to streamline and propel your operations.
• We’ll make your staff more mobile, ensuring they can reliably use their devices in the field to securely access needed systems and software.  And you will have the accessibility and security that our private cloud services provide.
• Your electronic information will stay secure and private with our defense-in-depth solutions that detect, block, and eliminate cyber threats.
• We fully understand the software you use, especially DD-specific software programs and packages, and we’ll liaison with those vendors to make sure all the technology you use integrates seamlessly.
• We are an active Silver Affiliate Member of the Ohio Association of County Boards (OACB)
• We are an active Associate Member of the Ohio Provider Resource Association (OPRA)
• We actively support what’s important to our developmental disability organization partners.

Why You Should Choose GO Concepts

It’s not our extensive governmental experience since 1997. It’s not our exclusive focus on the DD community.  It’s not our long list of satisfied customers or our equally long list of successfully implemented, varying types of projects. It’s one simple reason… we work with you, not just for you, so you can focus on what matters most.  We are your corporate-grade technology partner supporting your on-the-go organization, with scalable solutions, managed IT services, and providing the peace of mind to propel your operations forward, so you can sleep well at night.  Our core business is providing best-in-class Managed IT, IT Consulting, Email Solutions, Datacenter Services, Virtual Private Servers and Remote Desktops, to all those we are fortunate to be able to serve.

“Our passion is helping those helping others.  Our mission in doing so is to provide the absolute best possible experience for all our clients, while being recognized as the leader in IT-related services for organizations and businesses serving Ohio’s developmentally disabled individuals.”  John Gambill Jr, CEO / Co-founder of GO Concepts, Inc

What do you mean by “Don’t worry about IT.”

You need to focus on your organization and we are here to help you do just that. In the end, we want you and your staff to simply be happy. Therefore, our goals revolve around you and your operation, not just your IT infrastructure. If we can help you achieve these items, then we know we’ve done something great and you will too!

What About HIPAA Compliance, Security, and Training

At GO Concepts, we have implemented a company-wide HIPAA compliance program that is comprehensive and ongoing. Our HIPAA compliance program includes, but is not limited to, comprehensive HIPAA policies and procedures, performing a HIPAA Security Risk Assessment/Risk Management with a professional third party expert firm, as well as ongoing HIPAA and security awareness training for all of our employees. As a result of our extensive and ongoing HIPAA compliance program, we are committed to providing developmental disabilities and healthcare organizations with the assurance required by a HIPAA Business Associate.

For our developmental disabilities and healthcare-related clients, we work to insure they are secure, compliant, and their employees are trained to understand the important role they play in the process. Our comprehensive Managed IT and Co-Managed IT services include addressing the safeguards defined by HIPAA. Here is an extensive list of those services, which are grouped by type of safeguard and also reference the specific HIPAA rule to which they relate, along with a list of other included services that assist with security, training, and HIPAA compliance.

Administrative Safeguards

• Automated user account creation and termination – 164.308(a)(3)(ii)(C)
• Anti-Virus/Spyware Protection and Management – 164.308(a)(5)(ii)(B)
• Security Awareness Training – 164.308(a)(5)(i)
• Data Back-up Planning and Management – 164.308(a)(7)(ii)(A)
• Disaster Recovery – 164.308(a)(7)(ii)(D)
• Continuous Vulnerability Management – 164.308(a)(8)<l/li>
• Local Administrator Password Solution – 164.308(a)(5)(ii)(D)
• Password Real-Time Blacklist – 164.308(a)(5)(ii)(D)

Physical Safeguards

• Secure erasure and disposal of media – 164.310(d)(2)(i) and 164.310(d)(2)(ii)
• Asset Tracking and Device Assignment – 164.310(d)(2)(iii)

Technical Safeguards

• Group policies to secure workstations – 164.312(a)(2)(iii)
• Mobile Device Management to secure mobile devices – 164.312(a)(2)(iii)
• Hard drive encryption management – 164.312(a)(2)(iv)
• Email Encryption Solution – 164.312(e)(2)(ii)
• Email Archiving – 164.312(c)(2)

Additional Services

• Simulated Phishing Attacks
• Dark Web Scanning and Monitoring
• Assistance with HIPAA Compliance Audits, Assessments, and Reviews
• Assistance with HIPAA Security Risk Assessment/Risk Management
• Assistance with Compliance Policy
• Implementation of Best Practices and Security Policies

We know you have a choice when it comes to IT service & support for your developmental disabilities organization. Choose the team that has the experience and knowledge you can trust for cost-effective, secure, and reliable information technology. Choose GO Concepts and “Don’t worry about IT.”