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Under the direction of Superintendent Kari Smith, Huron County DD provides a wide range of services and support for county residents with developmental disabilities.
“We provide services from birth until the end of life,” says Kari. “So my day-to-day job is to manage the managers that oversee those departments.”
WE DO THIS EVERY DAY.
WE DO IT TO THE BEST OF OUR ABILITY.
WE DO IT BECAUSE THE INDIVIDUALS WE SERVE DESERVE NO LESS.
You can’t make it any more clear than that!
Why Did Huron County DD Choose GO Concepts?
As their IT partner, GO Concepts ensures Huron County DD’s IT assets, systems, and services are properly maintained, secure, and functional.
“I work back and forth with GO Concepts to help us be more technologically advanced,” says Kari. “GO has worked with us to reach an acceptable point and then continue pushing us forward.”
As its official Managed Services Provider, GO Concepts provides end-to-end IT support and services for Huron County DD.
“Other IT companies haven’t been able to get us to this level because they didn’t understand what we were doing and what we’re trying to do,” says Kari. “GO has worked with other county boards, and they’re very familiar with us.”
By liaising directly with a member of the Huron County DD staff, our team can promptly provide mission-critical services on which the organization depends.
“When we call, we get immediate responses,” says Kari. “Our issues are resolved very quickly.”
“We had a very archaic system; our servers were on site,” says Kari. “They were getting older and would be expensive to replace.”
The server is the backbone of an IT environment. They host critical data and apps, which is why they must be well taken care of. Careful maintenance, management of updates, and tracking of its lifecycle are critical for an organization’s uptime and cyber security.
Failing to take care of your server(s) will eventually lead to total server failure and/or vulnerability to cyber criminals. A poorly maintained or aging server can present several serious risks to organizations like Huron County DD.
Without proper management, a faulty server can cause a lot of problems:
“That’s when they talked to us about going into the cloud,” says Kari.
Cloud migration is a big process; if it’s not handled correctly, it can be error-prone and overly expensive. An improperly managed migration can result in a range of negative consequences:
Huron County DD relied on GO Concepts to handle the process. By having an expert, IT company focused on County Boards of DD manage the project, Huron County DD’s staff could focus on their own work and trust that the process was being attended to.
GO Concepts eliminated the board’s reliance on local servers by moving their files and folders to the cloud. With our help, they can work from anywhere, from any machine, and do so securely and reliably. Utilizing its Private Cloud in its own secure Data Center, GO Concepts delivers Cloud services designed specifically to meet the needs of County Boards and DD-related organizations. And they provide an amazing 99.999% uptime!
“COVID hit, forcing us to be more flexible,” says Kari.
IT resources have never been as important as they are now as most professionals work from home. For organizations like Huron County DD to stay connected and productive while working remotely, they need the right technologies and processes in place, as well as a professional and knowledgeable Help Desk and support team on which they can rely.
Due to how quickly the pandemic developed, many organizations could not prepare for the shift to a remote work setting. Doing so would have required careful planning, methodical execution of new processes, and expert implementation of new technologies. Fortunately, Huron County DD could rely on GO Concepts for expert assistance.
“We told staff on Friday that we were going to work from home on Monday,” says Kari. “It was a very quick turnaround.”
The GO Concepts team ensured that everyone working remotely for the Huron County DD had what they needed to do productively, securely, and reliably.
“GO made that seamless,” says Kari.
That’s why we boldly say… Don’t worry about IT. Let GO do it!
The GO Concepts team considers it an honor to work with organizations like the awesome team at Huron County DD. They do undeniably important work, supporting and empowering the individuals they are fortunate to serve. Our focus is on helping those helping others, so we could not be more passionate about having the opportunity to work with them.
They provide critical life-changing services for countless people in Huron County. Check out their latest news and events page to see all they have going on. Even though we only manage their information technology, we’re so proud to play a small part in their purpose and mission.
Are you interested in their services or want to learn how you can support them? We urge you to reach out to Huron County DD directly. Also, they are always in need of caring, dedicated persons to be a part of their team, so be sure to check out their Careers page.
Once again, the GO Concepts team is honored to be a part of the work Huron County DD does every day. We look forward to continuing our relationship well into the future and can’t wait to see what they accomplish for the local community.