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Very Professional and helpful! Appreciate knowing my issue will be taken care of!
Marcia... we appreciate knowing our team was able to deliver what you need and expect! Your words are how we always hope to be described! Remain confident we are here when you need us and we will always do our best to make sure you "will be taken care of!" Stay awesome!
I consulted with Hunter at Go Concepts and he resolved my issue in an exceptionally knowledgeable, friendly, and helpful fashion. Thanks Hunter!
Linda, looks like we hit the client service trifecta... "knowledgeable, friendly, helpful"... and that resulted in a 5-Star experience for you, which is absolutely awesome to know! Thank you very much for sharing that and we will make sure Hunter knows he nailed it for you!
Go Concepts has been very good to work with. Most issues get resolved quickly and the staff are always helpful and polite.
Thanks so much Robin... knowing you not only had a 5-Star experience with our team, but hearing your kind words about the interactions, lets us know we are on the right track for sure!
Mason definitely saved my computer from getting "rage-quit" today. Mondays are never easy, and computer issues are a horrible addition to the "Monday Blues". But Mason very quickly and efficiently solved ALL of the issues and got me back to…read more
What a way to start the week! Thank you very much Leigha for sharing your experience with our team. That "5-Star Feeling" is what we are always striving to deliver, so to know that is how you felt lets us know we are on the right path. Always here when you need us... have a great day!
Quick to respond and pleasant when talking with the representative on the phone.
Boom... just like we drew it up Jason! Thank you so much for sharing your experience with our team and I'm not sure we can get a better review and compliment than what you said. We will continue to strive to give you and everyone that 5-Star feeling. Thank you!
I heartedly recommend GO Concepts to all my colleagues at the OACB convention and conference. We would be lost in the IT wilderness without them!
Dang Cherie... you made us tear up... not going to lie. Kind words like that are not lost on us and we "heartedly" thank you for them. We are always here when you need us! Keep making others feel special... you are awesome at it!
Sophia helped me to get my modem up and running. She was patient and understanding!! Thumbs up to the service she gave me.
So glad we were able to assist with your issue. "Patient and understanding" are always valuable traits, especially when it comes to helping others. Thank you for sharing how important those were to your 5-Star experience!
Everything now is working great. The Printer and all programs are perfect. Thank you for following up with me. Have a great week.
Stay FAST – Focused, Aware, Safe, True.
Sebastian at GO Concepts is always extremely helpful and patient (and also appreciates my sense of humor)!
What a way to start the week! Thanks so much Brenda for sharing your experience. We agree... Sebastian does an awesome job! Also, you have to Love someone that appreciates a sense of humor, just as much as the person that has it! Stay fun and funny... best to you!
I have always had great experiences with Go-Concepts. They take their customers’ service issues seriously and want to help their customers. They have always had an excellent reputation in Lebanon, and John restored my faith in them today …read more
Thank you very much for your kind words and for allowing us the opportunity to assist you. Really great to know our team gave you that 5-Star feeling!
Extremely helpful, courteous and professional helping me re-set my password and getting access to email for TAC on my phone!
Dang Sandee, you sure are making us feel good with all those kind words! Thank you so much for sharing your experience with our team and we are excited to know you had a great one! Here when you need us!
Ben was awesome I had 2 issues and he gladly helped me with both. Very helpful.
BOOM! Thanks for dropping that one on us Jan... you are awesome! Nothing like getting these! Our team certainly appreciates it and is pumped to know you got that 5-star feeling from us! Here's to an awesome rest of the week for you!
The Go Concepts Team provides outstanding customer service, support, and follow though. Staff consistently help make my job easier when I need technical support!
WOW... you have us all feeling pretty good after reading your review, Scott! We are extremely glad to know our efforts not only achieved our goals, but make you feel valued and able to get what you need when you need it. A 5-Star review backed up by words like yours... today is a good day for sure... thank you!
I totally agree, not only removing your phone from the charger increases the phone battery life. But it also reduces the risk of a fire happening. You should totally listen to the article as every phone I used to have that I charged over …read more
Thanks... good stuff... following best practices to get the most out of the investment in your devices is always a solid approach!
Go Concepts are fast, informative and extremely helpful!
They are always there when you need them. Thank you for making my job easier.
Judy, Judy, Judy... thank you so much for sharing your experience and for the gracious, kind words about our team! We are very appreciative that we are able to be here for you and help you do what you do. You are awesome... keep being that!
Sebastian was very helpful in getting my computer unlocked and helping with getting me back into my email/Outlook.
We are so glad to be able to be here to help you Diane. It is awesome to learn your experience gave you that 5-Star feeling! We will be sure to share this with Sebastian and the entire team.
Great experience with Go Concepts! Technician was very patient with me, as I am very IT inept! Responsive, quick service and resolved my issue! Thank you!
We all need a little help sometimes Cindy and we are glad we are able to be here when you do. Thank you for sharing your experience and it is awesome to know you had a 5-Star experience with our team!
I am always very pleased with the assistance of the Go Concepts staff. They are very patient and kind when we call for assistance.
Thank you for your attention to this matter.
GO Concepts has come in and really helped us "clean up" our inventory of computers. And the make it easy on me! Excellent relationship and they are attentive to our needs. I highly recommend them!
Allyn, thank you for taking the time to leave a review and sharing your thoughts. Our team truly appreciates the opportunity to work with you all and the fact those efforts have earned a 5-Star review are wonderful to know!
Yes, very satisfied. The tech did an amazing job!
Yes, very satisfied. Thank you.
Go concepts has worked relentlessly to solve an issue with our social media pages. They truly had to do detective work to discover the root of the problem and kept chipping away until it was resolved. All through the pandemic they have kept…read more
Jill, thank you very much for taking the time to leave a review! We are glad to be able to be here to assist however we can and ensure you can do what you need to do. In that, 5 Star Service is always the goal!
Quick response time. Went over and beyond what I asked them to do. Cole was patient and pleasant, explaining what he was doing as he worked on my computer. GREAT first experience with this company!!
Carolyn, we can't say thank you enough for taking the time to post your experience with our team! The first experience is important, but no more than the last one or the next one, so we will always work to do our best to ensure it is a 5 Star experience for you!
GO Concepts was extremely helpful assisting me with my computer issue. They responded quickly and the service technician was very professional and friendly!
Hello Teresa, thank you very much for sharing your experience with our team and for the kind words. We are very glad to hear you have had a pleasant experience with our staff.
Matthew did a great job responding to my needs, I always get fast service at Go Concepts!
Bonnie, thank you so much for taking the time to share your recent experience! Awesome to know you feel you received 5-star service! We will share this with Matthew and our entire team! Always here when you need us!
I went here for a job interview, and although I didn't get the job, I could tell there was something special about this place. During the interview, the owner and IT manager seemed very positive and excited about what they were doing. I was…read more
Hello Michael, thank you for your kind and gracious words. We truly appreciate the opportunity to work in such a wonderful area and really enjoy it, so we are glad to learn that is evident to others. Thank you for your interest in joining our team, maybe there will be a right fit in the future. Best wishes!
Great help! They have always been extremely friendly and helpful. I am not computer savvy and Brett walked me through step by step and definitely gave me more computer confidence. Thanks so much Go Concepts !
Brittany, thank you very much for your kind words! We are extremely appreciative of you taking the time to share them and for letting us know you feel you received 5-star service. We will be sure to share this with Brett and the rest of the team!
Thank you Eric for your speedy assistance.
Gwen, thank you very much for taking the time to leave a review. We are excited to know you felt the service you received was 5-Star! Eric is awesome and will be very appreciative of your sharing your experience. Always here when you need us... best to you!
Our computer went out and we would have lost all our client files. Go Concepts in Lebanon was able to transfer and restore all our important information onto a new computer. Thank you!
Thank you for trusting us to assist you and for taking the time to share your experience! So glad to know you were satisfied with our services!
The GO Concepts team is always professional and dependable. They stay with until the problem is solved. If they say they will get back to you, they absolutely follow through. I appreciate having such knowledgeable professionals just a phone…read more
Thank you very much for the kind words and the 5-Star review! Very happy to hear you have had a great experience with our team!
I have worked with several IT individuals and firms and this is by far the most knowledgeable and professional IT firm I've experienced. I've worked with GO Concepts for approx. 3 years now. They have the best remote access applications, …read more
Sandy, thank you very much for the 5-Star review! We truly appreciate working with you and your team!
Whenever we have contacted Go-Concepts the service has been great. We are not the most tech savvy people and we have never felt like they are talking down to us. They have always been pleasant and take the time to explain things to us…read more
Thank you so much for your review! We truly appreciate your kind words and are so glad you are happy with our services. Thanks for being a customer and best to you!